FAQ

How To Use Diffuser Jewelry:

Add a couple drops of your favorite essential oil and rub into the wood beads. Breathe in the scent throughout the day and enjoy! Diffuser bracelets are the best way to take your oils with you everywhere! 

All diffuser necklaces come with a dropper for you to drop the oil into the necklace with. Make sure to tighten the screw on the vial after add your oil. 

The solid rosewood beads will patina (darken) with age. Worn next to your skin, they will absorb your natural oils, skincare products, and essential oils. If you choose to use them as diffuser bracelets, the oil will cause them to darken according to the oil you choose. Oils with colors such as green, blue, or purple, will cause the beads to become the same color. If you want the beads to stay lighter, we suggest using clear oils. Enjoy the changing beauty that comes with wear. 

 

Size: 
The standard bracelet length is 7 inches, if you need a different length, leave us a note at checkout! 😊 

 

Shipping:

All orders ship in 1-5 business days. 


Orders $75 and up receive free shipping in the USA. 

For domestic orders, if you never received your package and it says it was delivered, please contact your local post office with the tracking number that you received when purchasing and they will be able to geotag your package and assist you further. Dear Valor is not responsible for any lost or stolen packages. If you provided us with the wrong shipping address we are not liable to give you a refund or replacement of the product that you purchased.

For international orders, please be aware that customs and duties taxes may be charged by your country upon arrival. We are not responsible for these fees and cannot determine how much they will be. These taxes are determined by the destination country and are not included in your shipping costs. All duties and taxes must be paid at time of delivery.

Dear Valor abides by all national and international laws. We do not pay custom duties or VAT on any product purchased through our website. These charges are not included in the price of our products. It is the sole responsibility of the customer to find out the laws in your own country and to pay all customs charges, duties, or VAT. We will not falsify the customs documents.

 


Returns and Exchanges:

We accept returns for store credit for all items except personalized / custom orders. Unworn and unused merchandise must be returned or exchanged within 30 days of the purchase date. Shipping charges are non-refundable and return shipping charges will be deducted from your refund total.

If you would like to return or exchange items from your order, please email shopdearvalor@gmail.com to begin a return. Please contact us within 7 days of receiving the item. 

If you need to exchange your order for a different size, we are happy to help. Please contact us within 7 days of receiving your order so we can set up an exchange. We will remake your bracelets for a small restocking fee and shipping back to you equaling a $10 exchange fee. 

 

Variations:

+ Beads made from natural materials will vary slightly in size, color, and shape and have different markings. If the gemstone is a unique shape or cut, we may have to accommodate the length with more or less rosewood beads. The number of gemstones will remain the same as the picture. Each bracelet is beautifully unique in its own way. 

Can I cancel an order?  
We are unable to cancel orders after they are placed, as we strive to process and start working on each order as soon possible. Depending on where the items are at in the production process we may or may not be able to modify an order. Please email shopdearvalor@gmail.com to request modification. Please include your order number and name. 

 

Shipping times: 

All orders ship in 1-5 business days. 

 

Wholesale: 

We offer wholesale. Please contact us at shopdearvalor@gmail.com.